FAQ – Indosole Singapore

FAQ


How can I pay?

We accept all major credit cards via Shopify Payments powered by Stripe. You can also pay using PayPal.

How quickly will my order arrive?

We fulfil our orders as soon as we receive them so expect to receive yours in 1-3 business days depending on the time of day your order is placed and whether it is on a weekday or weekend (we ship weekdays!). For International orders, delivery may take a little longer but we can keep you informed so you know when to expect them. 

How do I make sure I buy the right size?

We’ve come to realise that everyone wears their flip flops and slides differently. Some like their foot flush with the side of the sole. Some like a ‘buffer’ zone all the way around. The exact length of each shoe is listed below. If you’ve got any questions let us know, hello@indosole.com.sg

Indosole Sizes in Women's Flip Flops and Women's Slides

Womens Flip Flops in Sizes 35/36 | 37/38 | 39/40 | 41/42

Indosole Sizes in Men's Flips Flops & Men's Slides

 Mens Flip Flops in Sizes 39/40 | 41/42 | 43/44 | 45/46 | 47/48

What's the difference between Men's and Women's sizing?

The only difference between the Men’s & Women’s ranges is width and length measurements. The materials used and composition of the Flip Flops and Slides are otherwise the same. Women’s feet (and therefore shoes) are, on average, narrower than men’s. In regards to length, you can see the Flip Flop and Slide sizing charts here and measure your feet by length to check which size will suit you best.
If you purchase online and are not happy with the size, we will gladly exchange them for you. Please see our Shipping, Returns & Exchanges page for more info

Indosole Sizes in Toddler's Flips Flops

Indosole Todder's Flip Flops Slippers in Sizes 23/24 | 25/26 | 27/28

Grommets

 Indosole Kid's Flip Flops Slippers in Sizes 29/30 | 31/32 | 33/34

Is there a warranty?

We offer a full warranty on defective products within Singapore. Please email us at hello@indosole.com.sg if you have a questions. For all Shipping, Exchange & Return info, click here

What’s the best way to clean my Indosole Flip Flops & Slides?

Indosole ESSNTLS Range - Flip Flops and Slides

The ESSNTLS range is 100% waterproof. As a result they are anti-microbial / anti-fungal because they do not absorb any moisture or bacteria.

The most non-abrasive and life-extending cleaning method will be by hand with natural soap and water and a light brushing. A good natural soap will naturally have anti-bacterial qualities. Do not use harsh chemicals or bleach. 

 My questioned was not answered

Please email us hello@indosole.com.sg direct and we'll do our best to help you.